Florida Repertory Theatre
Seeks Box Office Associate
(Part-time, seasonal)

Florida Repertory Theatre
Florida Repertory Theatre (www.floridarep.org) is celebrating its 29th year of award-winning regional theatre right here in downtown Fort Myers. We are a fully professional non-profit theatre company that produces a wide variety of comedies, dramas, and musicals.

Job Summary
We’re looking to diversify our box office crew. Be part of the fun of creating live theatre. As a Box Office Associate, you play a vital role as you are often the first and last face the patron will encounter.

Florida Repertory Theatre Box Office Associate will: 1) Responsible for box office ticket processing; 2) Process season tickets; 3) Help increase overall ticket sales; 4) Create and maintain good report with both patrons and fellow associates; 5) Be an ambassador to the theatre at all times; and 6) other duties as assigned.

Responsibilities

• As the theatre’s first impression, ensure an enjoyable patron experience.
• Provide outstanding customer service and guest services to all patrons.
• Available to work all days of the week, including nights and weekends.
• Maintain organized filing systems for documents and records.
• Encourage sales to the next show as well as membership donations.
• Handle cash transactions accurately and efficiently.
• Address conflicts or concerns with professionalism and effective conflict management skills.
• Collaborate with team members to ensure a positive work environment.

Qualifications

• Previous experience in customer service or guest services is preferred.
• Problem solving skills with the ability to handle challenging situations calmly
• Experience in theatre or hospitality settings is a plus.
• Cash handling experience is beneficial.
• Proficient in Microsoft Office Suite, Google Drive, and general office equipment.

Hours/Compensation

Hours range from 10 hours/week to 20 hours/wk. We offer complimentary parking to our patrons and employees in a gate controlled parking lot. The position starts at $15 per hour.

To apply, send resume and cover letter to Florida Repertory Theatre at jobs@floridarep.org