Box Office Associate (Part-Time)

Box Office Associate (Part-Time)

Duties/Responsibilities

  • Provide outstanding guest service at all times
  • Answer incoming calls
  • Process ticket orders by phone and in-person
  • Cash handling for in-person orders
  • Act as the first contact for guest questions and concerns about ticket orders completed over the phone, online, and in-person
  • Be knowledgeable of all events, venues, websites, and software used in day-to-day tasks
  • Perform other business related tasks as assigned by management

Work Hours/Salary

  • The work hours are flexible and can be tailored to the individual employee’s availability.
  • Day, evening, and weekend hours available.
  • This position is hourly and starts at $12/hour.

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

  • Guest Service – Manages any guest questions or concerns; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
  • Computer Literacy – Becomes adept with all software and hardware used in day-to-day tasks; Able to adapt to new and changing technology or procedures.
  • Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Meets attendance commitments and requirements

Education/Background Requirements

  • High School diploma or GED equivalent
  • Some college preferred
  • Previous data entry and/or customer service experience is preferred

TO APPLY: Please email a resume to the Director of Operations with the subject line 2022 Box Office position at [email protected]

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